Frequently Asked Questions

Below are some frequently asked questions. Click on the question to view the answer. If you have a question that is not addressed below, please feel free to send it to us by filling out the short form on the right.


How long does it take to receive my order from the time I place it?

Can you rush my order?

What do I do if the glass arrives broken?

Do you ship internationally?

What exactly determines your Shipping and Handling fee?

How is glass price calculated?

I need decorative glass for an application other than cabinet & door inserts or glass shelves. Does Bendheim offer other types of glass?

I am using the glass in an entertainment center – will the glass block my TV remote control?

Do I need to order my glass in safety tempered or laminated form?

How do I measure for my cabinet glass?

When installing the glass, which side faces outward?

How do I clean my glass?

I made a mistake on my order; may I change it?

I received the wrong size glass. What do I do?

There is a small scratch on my glass. Is it defective?

Why does my glass appear slightly different from the picture on your website?

I am experiencing technical issues with your website – how can I resolve the problem?


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